Refund policy
Our Guarantee
We will gladly accept returns & exchanges for products that were purchased directly through our website within 10 days of purchase date. Return/Exchange requests must be submitted through our online return page prior to 10 days of purchase, and a Baby Bummy order number must be provided in order to initiate a return.
To make a return, please include a copy of your invoice or order confirmation inside your return package. Items must be returned neatly packaged, unworn/unwashed, and in re-sellable condition to receive a refund. If items miss the return window, are not neatly packaged, or are damaged/worn, we will not be able to process your return and items will be returned to you. Please be honest and remember we are trying to keep all of our customers happy! We are grateful for your business. If you have any questions, please contact us at info@babybummy.com
Please send your return to the address below:
Please include your invoice or order confirmation inside any return package.
**Please note, shipping fees will not be refunded that were paid by the customer when original order was placed.
A Note To Our Customers...
Our hope is that every customer loves their Baby Bummy products and our goal is that they are satisfied with the outcome of their Baby Bummy shopping experience. For those two reasons, we handle all returns on a case by case basis.
**Please note, all refunds are submitted to the original form of payment.